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+229 01 66 73 70 70

+229 01 66 73 70 70

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Privacy Policy

Effective Date: 07th November 2025
Last Updated: 07th November 2025

1. Introduction

Welcome to Thirual Impex (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our trading and consultancy services.

We are committed to protecting your privacy and handling your information responsibly in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), General Data Protection Regulation (GDPR), and other relevant privacy frameworks.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Who We Are

Thirual Impex is a trading and consultancy firm facilitating business, export, and import services between West Africa (Benin) and India.

  • Head Office (West Africa): Cotonou, Benin
  • Regional Office (Asia): Chennai, Tamil Nadu, India

You may contact us at:
📧 Email: ceo@thirumalimpex.com
📞 Phone: 00229-01-66-73-70-70

3. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name, company name, designation, and contact details (email, phone number, address)
  • Identification or tax-related details (when required for business compliance)

b. Business Information

  • Trade requirements, consultancy project details, import/export data shared for quotation or advisory purposes.

c. Technical Information

  • IP address, browser type, operating system, referring URLs, and pages visited on our site.
  • Cookies and analytics data (for improving user experience).

d. Communication Data

  • Messages, emails, or calls between you and Thirual Impex representatives.

4. How We Use Your Information

We use the collected information to:

  • Provide trading and consultancy services.
  • Respond to inquiries and business proposals.
  • Manage contracts, invoices, and trade documentation.
  • Improve website performance and customer experience.
  • Comply with legal, tax, and regulatory obligations.
  • Send updates or promotional content (only with your consent).

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or EEA, we process your personal data under the following legal bases:

  • Contractual necessity: To perform our obligations under a service or trade agreement.
  • Legitimate interests: To improve operations, prevent fraud, and manage relationships.
  • Consent: When you voluntarily subscribe or provide personal data for marketing.
  • Legal obligation: To comply with applicable trade and tax laws.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law (for example, accounting or regulatory requirements).

7. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with:

  • Our affiliated offices in Benin and India for business operations.
  • Authorized third-party service providers (e.g., shipping, customs, payment processors).
  • Legal or government authorities if required for compliance or investigation purposes.

All third parties are required to maintain strict confidentiality and use your data only as instructed.

8. International Data Transfers

As we operate in multiple countries, your information may be transferred between India, Benin, and other jurisdictions where our partners operate.
We ensure that such transfers are made in compliance with applicable data protection laws and with adequate safeguards.

9. Cookies and Tracking Technologies

Our website uses cookies to:

  • Analyze site traffic and user behavior.
  • Enhance functionality and improve browsing experience.
  • Remember your preferences for future visits.

You can manage or disable cookies through your browser settings.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Object to or restrict data processing.
  • Lodge a complaint with your local data protection authority.

Requests may be sent to:
📧 ceo@thirumalimpex.com

11. Data Security

We implement administrative, technical, and physical safeguards to protect your information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third parties. Please review their respective privacy policies before engaging with them.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Thirual Impex
📍 SODIREP, En Face Lycee Coulibally, C/57 Missebo, Cotonou, Benin
📍 10/743, 3rd Main Road, Babu Nagar, Medavakkam, Chennai 600100. India.
📧 Email: ceo@thirumalimpex.com
📞 Phone: 00229-01-66-73-70-70

END